The Fastest fixed wireless broadband ISP in South Africa

Sonic Wireless the fastest fixed wireless broadband ISP in South Africa offering cost effective, high-speed broadband connectivity solutions to enterprise, SME and residential customers.

If you are tired of slow ADSL services, over-priced satellite solutions and long delays in getting broadband fibre in your area, then Sonic Wireless is here for you.  Offering both capped and uncapped broadband wireless access using a secure, world-class technology platform, Sonic will get you up and running immediately. No delays. No hassles.

Sonic Wireless is an industry leader that builds and manages their own reliable, fast and technically advanced wireless networks.  This allows Sonic’s customers to get the best in class of capped and uncapped data plans at faster delivery speeds and at lower prices compared to the competition.

Furthermore Sonic also offers professional turnkey solutions for companies that require private infrastructure (VPN, Vlan, MPLS) which are built and managed by Sonic but owned by the client. Our team is highly skilled and experienced which allows us to complete projects quickly, to your needs, and at competitive prices.

CORE PRODUCTS AND SERVICES

contact us for more information
BROADBAND WIRELESS INTERNET
WIRELESS VPN
VOIP AND OTHER WIFI SOLUTIONS
WIFI HOTSPOTS
POINT TO POINT MICROWAVE LINKS OF UP TO 2GBPS
POINT TO POINT FIBRE OPTIC LINKS OF UP TO 10GBPS
FIBER OPTIC LINKS FOR OFFSITE DISASTER RECOVERY SYSTEMS
CCTV CAMERA BACKHAUL FOR SECURITY CONTROL CENTERS
PRIVATE NETWORK INFRASTRUCTURE FOR URBAN, RURAL OR MINING PROJECTS ACROSS AFRICA

FIBRE OPTIC SPLICING AND INSTALLATION SERVICES
NETWORK CABLING AND INFRASTRUCTURE INSTALLATIONS FOR BUSINESSES AND COMMERCIAL CLIENTS
NETWORK DESIGN AND CONSULTANCY SERVICES

OUR PACKAGES

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  • Download Speed
  • choose your plan

  • UncappedUncapped
  • Upload SpeedUpload Speed
  • 2Mbps

  • R699

    per month

  • UncappedYes
  • Upload Speed1Mbps
  • 5Mbps

  • R899

    per month

  • UncappedYes
  • Upload Speed1Mbps
  • 8Mbps

  • R1199

    per month

  • UncappedYes
  • Upload SpeedCan be extended to 250 Tests1Mbps
  • 10Mbps

  • R1399

    per month

  • UncappedYes
  • Upload Speed2Mbps
  • 15Mbps

  • R1699

    per month

  • UncappedYes
  • Upload Speed2Mbps
  • 20Mbps

  • R1999

    per month

  • UncappedYes
  • Upload Speed2Mbps

CAPPED PACKAGES

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  • Download Speed
  • Choose your planyour plan

  • Capped DataCapped Data
  • Upload SpeedUpload Speed
  • 2Mbps

  • R499

    per month

  • Capped Data20 Gigs
  • Upload Speed1Mbps
  • 5Mbps

  • R699

    per month

  • Capped Data50 Gigs
  • Upload Speed1Mbps
  • 8Mbps

  • R999

    per month

  • Capped Data80 Gigs
  • Upload SpeedCan be extended to 250 Tests1Mbps
  • 10Mbps

  • R1199

    per month

  • Capped Data100 Gigs
  • Upload Speed2Mbps
  • 15Mbps

  • R1399

    per month

  • Capped Data100 Gigs
  • Upload Speed2Mbps
  • 20Mbps

  • R1699

    per month

  • Capped Data200 Gigs
  • Upload Speed2Mbps

INSTALLATION FEES

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  • choose your plan

  • Once offOnce off
  • WiFi router includedWiFi router included
  • Month to Month

  • RR3500

    per month

  • Once offYes
  • WiFi router includedYes
  • 12 Month

  • RR2500

    per month

  • Once offYes
  • WiFi router includedYes
  • 24 Month

  • RR1500

    per month

  • Once offYes
  • WiFi router includedCan be extended to 250 TestsYes

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  • Downlad Speed
  • 36 Months +R1500 (once-off installation)
  • 24 Months +R2500 (once-off installation)24 Months +R2500 (once-off installation)
  • 12 Months +R3500 (once-off installation)12 Months +R3500 (once-off installation)
  • UncappedUncapped
  • Upload SpeedUpload Speed
  • Contention RatioContention Ratio
  • UnshapedUnshaped
  • Uptime GuaranteeUptime Guarantee
  • SLASLA
  • Contract OptionsContract Options
  • 2Mbps

  • R997

    per month

  • 24 Months +R2500 (once-off installation)R1199pm
  • 12 Months +R3500 (once-off installation)R1300pm
  • UncappedYes
  • Upload Speed1Mbps
  • Contention Ratio8:1
  • UnshapedYes
  • Uptime Guarantee97%
  • SLASilver
  • Contract OptionsYes
  • 5Mbps

  • R1397

    per month

  • 24 Months +R2500 (once-off installation)R1599pm
  • 12 Months +R3500 (once-off installation)R1800pm
  • UncappedYes
  • Upload Speed2Mbps
  • Contention Ratio8:1
  • UnshapedYes
  • Uptime Guarantee97%
  • SLASilver
  • Contract OptionsYes
  • 10Mbps

  • R1797

    per month

  • 24 Months +R2500 (once-off installation)R1899pm
  • 12 Months +R3500 (once-off installation)Can be extended to 250 TestsR2200pm
  • UncappedYes
  • Upload Speed2Mbps
  • Contention Ratio8:1
  • UnshapedYes
  • Uptime Guarantee97%
  • SLASilver
  • Contract OptionsYes
  • 15Mbps

  • R2560

    per month

  • 24 Months +R2500 (once-off installation)R2720pm
  • 12 Months +R3500 (once-off installation)R3200pm
  • UncappedYes
  • Upload Speed3Mbps
  • Contention Ratio8:1
  • UnshapedYes
  • Uptime Guarantee97%
  • SLASilver
  • Contract OptionsYes
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  • Downlad Speed
  • 36 Months +R1500 (once-off installation)
  • 24 Months +R2500 (once-off installation)24 Months +R2500 (once-off installation)
  • 12 Months +R3500 (once-off installation)12 Months +R3500 (once-off installation)
  • UncappedUncapped
  • Upload SpeedUpload Speed
  • Contention RatioContention Ratio
  • UnshapedUnshaped
  • Uptime GuaranteeUptime Guarantee
  • SLASLA
  • Contract OptionsContract Options
  • 20Mbps

  • R3360

    per month

  • 24 Months +R2500 (once-off installation)R3570pm
  • 12 Months +R3500 (once-off installation)R4200pm
  • UncappedYes
  • Upload Speed4Mbps
  • Contention Ratio8:1
  • UnshapedYes
  • Uptime Guarantee97%
  • SLASilver
  • Contract OptionsYes
  • 30Mbps

  • R4960

    per month

  • 24 Months +R2500 (once-off installation)R5270pm
  • 12 Months +R3500 (once-off installation)R6200pm
  • UncappedYes
  • Upload Speed6Mbps
  • Contention Ratio8:1
  • UnshapedYes
  • Uptime Guarantee97%
  • SLASilver
  • Contract OptionsYes
  • 50Mbps

  • R6560

    per month

  • 24 Months +R2500 (once-off installation)R6970pm
  • 12 Months +R3500 (once-off installation)Can be extended to 250 TestsR8200pm
  • UncappedYes
  • Upload Speed10Mbps
  • Contention Ratio8:1
  • UnshapedYes
  • Uptime Guarantee97%
  • SLASilver
  • Contract OptionsYes
  • 100Mbps

  • R8160

    per month

  • 24 Months +R2500 (once-off installation)R8670pm
  • 12 Months +R3500 (once-off installation)R10200pm
  • UncappedYes
  • Upload Speed20Mbps
  • Contention Ratio8:1
  • UnshapedYes
  • Uptime Guarantee97%
  • SLASilver
  • Contract OptionsYes

UNCAPPED PACKAGES

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  • Downlad Speed
  • 36 Months +R1500 (once-off installation)
  • 24 Months +R2500 (once-off installation)24 Months +R2500 (once-off installation)
  • 12 Months +R3500 (once-off installation)12 Months +R3500 (once-off installation)
  • UncappedUncapped
  • Upload SpeedUpload Speed
  • Contention RatioContention Ratio
  • Symmetrical (Full Duplex)Symmetrical (Full Duplex)
  • UnshapedUnshaped
  • Uptime GuaranteeUptime Guarantee
  • SLASLA
  • Contract OptionsContract Options
  • 2Mbps

  • R1496

    per month

  • 24 Months +R2500 (once-off installation)R1799pm
  • 12 Months +R3500 (once-off installation)R1950pm
  • UncappedYes
  • Upload Speed2Mbps
  • Contention Ratio4:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee98%
  • SLASilver
  • Contract OptionsYes
  • 5Mbps

  • R2096

    per month

  • 24 Months +R2500 (once-off installation)R2399pm
  • 12 Months +R3500 (once-off installation)R2700pm
  • UncappedYes
  • Upload Speed5Mbps
  • Contention Ratio4:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee98%
  • SLASilver
  • Contract OptionsYes
  • 10Mbps

  • R2696

    per month

  • 24 Months +R2500 (once-off installation)R2849pm
  • 12 Months +R3500 (once-off installation)Can be extended to 250 TestsR3300pm
  • UncappedYes
  • Upload Speed10Mbps
  • Contention Ratio4:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee98%
  • SLASilver
  • Contract OptionsYes
  • 15Mbps

  • R3840

    per month

  • 24 Months +R2500 (once-off installation)R4080pm
  • 12 Months +R3500 (once-off installation)R4800pm
  • UncappedYes
  • Upload Speed15Mbps
  • Contention Ratio4:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee98%
  • SLASilver
  • Contract OptionsYes
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  • Downlad Speed
  • 36 Months +R1500 (once-off installation)
  • 24 Months +R2500 (once-off installation)24 Months +R2500 (once-off installation)
  • 12 Months +R3500 (once-off installation)12 Months +R3500 (once-off installation)
  • UncappedUncapped
  • Upload SpeedUpload Speed
  • Contention RatioContention Ratio
  • Symmetrical (Full Duplex)Symmetrical (Full Duplex)
  • UnshapedUnshaped
  • Uptime GuaranteeUptime Guarantee
  • SLASLA
  • Contract OptionsContract Options
  • 20Mbps

  • R5040

    per month

  • 24 Months +R2500 (once-off installation)R5355pm
  • 12 Months +R3500 (once-off installation)R6300pm
  • UncappedYes
  • Upload Speed20Mbps
  • Contention Ratio4:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee98%
  • SLASilver
  • Contract OptionsYes
  • 30Mbps

  • R7440

    per month

  • 24 Months +R2500 (once-off installation)R7905pm
  • 12 Months +R3500 (once-off installation)R9300pm
  • UncappedYes
  • Upload Speed30Mbps
  • Contention Ratio4:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee98%
  • SLASilver
  • Contract OptionsYes
  • 50Mbps

  • R9840

    per month

  • 24 Months +R2500 (once-off installation)R10455pm
  • 12 Months +R3500 (once-off installation)Can be extended to 250 TestsR12300pm
  • UncappedYes
  • Upload Speed50Mbps
  • Contention Ratio4:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee98%
  • SLASilver
  • Contract OptionsYes
  • 100Mbps

  • R12240

    per month

  • 24 Months +R2500 (once-off installation)R13005pm
  • 12 Months +R3500 (once-off installation)R15300pm
  • UncappedYes
  • Upload Speed100Mbps
  • Contention Ratio4:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee98%
  • SLASilver
  • Contract OptionsYes

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  • Downlad Speed
  • 36 Months +R1500 (once-off installation)
  • 24 Months +R2500 (once-off installation)24 Months +R2500 (once-off installation)
  • 12 Months +R3500 (once-off installation)12 Months +R3500 (once-off installation)
  • UncappedUncapped
  • Upload SpeedUpload Speed
  • Contention RatioContention Ratio
  • Symmetrical (Full Duplex)Symmetrical (Full Duplex)
  • UnshapedUnshaped
  • Uptime GuaranteeUptime Guarantee
  • SLASLA
  • Contract optionsContract options
  • 2Mbps

  • R3597

    per month

  • 24 Months +R2500 (once-off installation)R3899pm
  • 12 Months +R3500 (once-off installation)R4500pm
  • UncappedYes
  • Upload Speed2Mbps
  • Contention Ratio1:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee99%
  • SLAGold
  • Contract optionsYes
  • 5Mbps

  • R5997

    per month

  • 24 Months +R2500 (once-off installation)R6499pm
  • 12 Months +R3500 (once-off installation)R7600pm
  • UncappedYes
  • Upload Speed5Mbps
  • Contention Ratio1:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee99%
  • SLAGold
  • Contract optionsYes
  • 10Mbps

  • R6997

    per month

  • 24 Months +R2500 (once-off installation)R7499pm
  • 12 Months +R3500 (once-off installation)Can be extended to 250 TestsR8800pm
  • UncappedYes
  • Upload Speed10Mbps
  • Contention Ratio1:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee99%
  • SLAGold
  • Contract optionsYes
  • 15Mbps

  • R7279

    per month

  • 24 Months +R2500 (once-off installation)R7766pm
  • 12 Months +R3500 (once-off installation)R9125pm
  • UncappedYes
  • Upload Speed15Mbps
  • Contention Ratio1:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee99%
  • SLA
  • Contract optionsYes
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  • Downlad Speed
  • 36 Months +R1500 (once-off installation)
  • 24 Months +R2500 (once-off installation)24 Months +R2500 (once-off installation)
  • 12 Months +R3500 (once-off installation)12 Months +R3500 (once-off installation)
  • UncappedUncapped
  • Upload SpeedUpload Speed
  • Contention RatioContention Ratio
  • Symmetrical (Full Duplex)Symmetrical (Full Duplex)
  • UnshapedUnshaped
  • Uptime GuaranteeUptime Guarantee
  • SLASLA
  • Contract optionsContract options
  • 20Mbps

  • R7560

    per month

  • 24 Months +R2500 (once-off installation)R8033pm
  • 12 Months +R3500 (once-off installation)R9450pm
  • UncappedYes
  • Upload Speed20Mbps
  • Contention Ratio1:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee99%
  • SLAGold
  • Contract optionsYes
  • 30Mbps

  • R11160

    per month

  • 24 Months +R2500 (once-off installation)R11858pm
  • 12 Months +R3500 (once-off installation)R13950pm
  • UncappedYes
  • Upload Speed30Mbps
  • Contention Ratio1:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee99%
  • SLAGold
  • Contract optionsYes
  • 50Mbps

  • R14760

    per month

  • 24 Months +R2500 (once-off installation)R15683pm
  • 12 Months +R3500 (once-off installation)Can be extended to 250 TestsR18450pm
  • UncappedYes
  • Upload Speed50Mbps
  • Contention Ratio1:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee99%
  • SLAGold
  • Contract optionsYes
  • 100Mbps

  • R18360

    per month

  • 24 Months +R2500 (once-off installation)R19508pm
  • 12 Months +R3500 (once-off installation)R22950pm
  • UncappedYes
  • Upload Speed100Mbps
  • Contention Ratio1:1
  • Symmetrical (Full Duplex)Yes
  • UnshapedYes
  • Uptime Guarantee99%
  • SLAGold
  • Contract optionsYes

We Are With You Every Step
Get Started Easily.

Frequently Asked Questions
Questions we are most often asked – and here are the answers!

Q: How does wireless internet work?
A: It is computer technology using broadband microwave frequencies to transmit and receive data. You don’t need an ADSL phone line so you can move around in the area covered by the wireless and still enjoy connectivity. Wireless internet is noticeably faster and more stable than a phone line, or dial-up, connection and is always on.

Q: What are the main benefits of wireless internet?
A: It is fast, efficient, always on and offers connectivity within a certain area on all your devices, be it your pc, laptop, tablet or cell phone. You can get connected fast and efficiently, within a matter of hours, if you are within Sonic Telecoms’ coverage area, without waiting for an ADSL line to be installed.

Q: Why should I use Sonic Telecoms?
A: We build our own towers and link these towers with direct fibre optic connections to provide broadband services to new areas quickly. We use 17 GHz microwave point to point links for backhaul capacity in combination with 5 GHz microwave links, resulting in time effective last mile connections.

Q: What does the fibre technology entail?
A:
The Clear Access wireless mesh, copper and fibre networks cover certain areas. We install an antenna outside your premises and connect your network to the mesh before we enable the services you have selected.

Q: What can I do with broadband internet?
A:
You have a fully functional internet access, which means you can use Skype, MSN Messenger and similar programmes; you can play online games, do online banking and download anything from the internet.

Q: What packages are available?
A: We have different packages available for households and businesses. You can choose a capped or uncapped package. Access our packages.

Q: Can I have a voice service as well with my internet?
A:
Yes

Q: If I have voice service, does it affect my data service?
A:
It would best that we set up a VLAN for you, so the data is not affected by the voice traffic and the voice is not affected by the data usage.

Q: Do you have a fair usage policy on the uncapped products, will you throttle my account?
A:
Our fair usage policy (FUP) is between 200 – 300Gigs per month on home packages (there is no FUP for our business packages). We may shape a user’s link, after this point if necessary.

Q: Is your service unshaped?
A: We do not shape our packages. However, we do not give Torrents preference during business hours (7am – 7pm).

Q: What is Sonic Telecoms’ policy on torrents?
A:
Clients may use Torrents, however we do not give Torrents preference during business hours (7am – 7pm).

Q: How do I check my usage?
A:
Login on our Customer Portal page, providing your username and password and retyping the letters in the box to verify that you are an actual person. Then click on the data usage link.

Q: What happens if I move home or office?
A:
We are able to relocate clients’ equipment if they move premises, provided they have line of site at their new address. This will be at a charge of R950.

Q: What happens if I need to cancel my contract?
A:
Clients can cancel their contract if necessary. Penalty fees will be payable according to the contract.

Q: Why am I using so much data when I am not downloading much information?
A:
Background downloads usually causes high data usage that customers are unaware of. Some programmes download data in the background that you are unaware of, such as Microsoft Windows Update; Antivirus Software such as Norton and File Sharing Software such as Limewire.

Q: How do I get in touch with Sonic Telecoms?
A:eEmail us at [email protected]

Q: How much is the installation costs?
A:
 There are installation costs. Our competitive pricing structure does not allow us to recover the installation costs from our package deals. Please view Packages for more information.

Q: How long does installation take?
A:
From the date we receive your contract, you can expect to have your connection up and running within seven working days.

Q: What is included with an installation?
A:
Our standard home installations consist of a dish, bracket, cable run and Tenda RouterBoard. Business clients receive a MikroTik RouterBoard with their installation.

Q: Do I get a router with the installation?
A:
 Yes. We supply high powered and low powered routers.

Q: Does weather affect the signal?

A: Severe weather conditions may impact your signal, but this rarely happens.

Q: Can I access my office network from home?
A: yes, when using a VPN. We can also shape your traffic to prioritise VOIP back to your office.

Q: Which areas are covered by Sonic Telecoms?
A:
Check out our coverage map.

Q: Why do you require a clear line of sight to an access point?
A: Our technology requires a clear line of sight. In wireless terms, trees and buildings are obstacles and we will not be able to complete a successful installation at your premises, except if you are very close to one of our access points or hotspots, or if you are in an area where there is very little interference. If we are able to erect a mast where we can fix your antennae so that it is unobscured, we can do a successful installation at your premises.

Q: How does the signal strength and quality work?
A:
Information is transported in packets between the access point and your computer. After each packet is received, an error check is done. If the packet was corrupted due to poor signal or signal distortion, the information will be sent again, which decreases speed.

Q: How can I increase my connection speed?
A: You can install a download manager programme so that you can make multiple connections to the same server, which works well to download big files like music from the internet. An upgraded subscription with more bandwidth will also increase your speed.

Q: What happens to my connectivity during load shedding or power failures?
A:
We have international failover capacity with multiple undersea cables and other local Internet Providers at Teraco to offer you speed and scale – and the ability to connect you quickly and efficiently.

Q: How do I get in touch with Imagine Solutions?
A:
 Live chat on our website, Contact form on our contact us page email [email protected]

Q: What are your support hours?
A:
Our support team is on standby from 8am to 5pm.